In 1992, I’d just finished college, and in order to pay my student loans, I took a job as a receptionist at a big marketing firm. I was the lowest admin on the org chart, and it was an awful, demeaning experience. But little did I know that the skills I learned on that job would come in handy so many years later.
Here at Riverbend, we answer the phone when we aren’t giving tours, cleaning the pools or doing laundry. Although I do my best to sound cheery, I really hate picking up the phone; it just takes me back to that awful job. Many conversations are an exercise in Buddah-like patience, especially on busy weekends.
“Riverbend Hot Springs, how can I help you?”
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